FAQ

Getting Started

Clickentry provides small businesses in the UK with best-in-class accounting software and provides a fully loaded accounting features for all subscriptions to use in the cloud.

Accounting programs can be based on your computer or based in “the cloud.” Cloud-based accounting means the program is available to use through the internet, instead of on your hard drive.

Since Clickentry is cloud-based, you can access your accounting data from anywhere, and you can collaborate with others in real time.

With Clickentry, there’s nothing for you to install. Just go online and log in.

Yes, you do. Since Clickentry is based in the cloud, you’ll need a connection to access the program.

Just click on the following link to get started https://app.clickentry.co.uk/SignUp.aspx

We offer different pricing plans for different situations. You can find out more by visiting our pricing page.

Yes, you can add as many users as you want to your account. You can also set limits on what they can and can’t do.

Security

With Clickentry, your information is encrypted with industry standard security tools. It is also stored in multiple locations: this provides security against the loss of data. If you had all your info just on one computer, it would be lost if something happened to that machine. However, that doesn’t happen with cloud-based computing.

Data Security

Privacy Poliy

Keeping your data secure is our first goal. Financial information is sensitive, and you can be sure that we take it seriously.

If you choose to cancel, your data would be available for 6years. If you renew during that time, you can pick up where you left off. After 6years, the data will be permanently deleted.

Payment & Subscriptions

See our pricing page for more information

Yes, all plans come with a 14-day free trial.

We accept payment by debit or credit card.

Yes you can upgrade at any time. Just head to the subscription page to see what is available.

Yes, you can cancel your monthly subscription at any time. If you cancel in the middle of a billing cycle, you’ll have access to the program until the cycle is over.

Support & Training

We most certainly do. Check out our official user guide here. We also have a number of support guides for specific tasks in the program. Also, you can take advantage of our forum to get answers for questions from staff and other users. And if you’re looking for more support, you can find it at the Need Help? link in your account.

Other Questions

Clickentry is currently available in the UK and throughout the world as we are a SaaS cloud company.

Yes, you can. Clickentry makes it easy to collaborate with others on your in your account.

You can add as many as you need to.

You can change your password when you’re logged in. If you forget it, you can reset your password with the email on your account.

Yes, you can! When someone signs up through your referral link, you’ll get 10% off of your subscription.